Support

Need a hand with Riia? We're happy to help.

Email us

The fastest way to reach a human. We aim to reply within a couple of working days.

maria@pinnlo.com

Common questions

How do I delete my data or account?

Open Riia → Profile → delete account. This removes your personal data from our systems. You can also delete individual photos and entries anytime.

How is my skin data protected?

Your data is private by default and never sold. See the Privacy Policy for the full picture.

Is Riia medical advice?

No — Riia is a tracking and information tool, not a medical device. It doesn't diagnose or treat, and it's never a substitute for a clinician.

I found a bug or have a feature idea.

We'd love to hear it — email maria@pinnlo.com with as much detail as you can (what happened, your device, a screenshot if handy).

When is Riia launching / coming to Android?

Riia is coming soon to the App Store on iPhone first. Email us to be told when it's live.